Only manufacturing defects components can be replaced.
Email the details of concern through images/videos for analyzing the concern by our quality team to [email protected].
Please check the package for damage upon delivery. If damaged, note it on the Proof of Delivery (POD), take a photo of the POD and the damage package, and send them to our customer support team. This is required to process any transport damage claims.
For any product damage or defect-related queries, an unboxing video is mandatory for the claim.
Our quality team will ensure compliant.
Courier the part for a replacement to the address available on our website.
To and fro transportation charges for the replacement parts will be beared by the company
The manufacturing defects claim period is 3 days from the date of purchase.
In case the product is found unsuitable after purchase due to clamp mounting issues, customers must provide photos and a video demonstration of the fitting problem via WhatsApp for verification before any further assistance or resolution
If an item is missing, damaged, dented, or scratched, customers must provide a clear, continuous video showing the sealed package, shipping label, complete unboxing process through to the end, and all items unwrapped. Claims without this video may not be accepted.
